2-Days CONFLICT MANAGEMENT WORKSHOP

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Online On Microsoft Teams
Onsite At Your Company Venue
BACK TO BROWSING WORKSHOP COURSES
BACK TO BROWSING WORKSHOP COURSES
Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. Conflict becomes an issue when the people involved cannot work through it. They become engaged in a battle that does not result in growth. When this type of conflict arises, negative energy can result, causing hurt feelings and damaged relationships. This course will give you the tools that will help you resolve conflict successfully and produce a win-win outcome. At the end of this 2-day workshop you will be able to:
  • Understand what conflict is and how it can escalate
  • Understand the types of conflict and the stages of conflict
  • Recognize the most common conflict resolution styles and when to use them
  • Increase positive information flow through non-verbal and verbal communication skills
  • Develop effective techniques for intervention strategies
  • Become more confident in your ability to manage conflicts (which will result in enhanced productivity and performance)
BACK TO BROWSING WORKSHOP COURSES